STORE POLICY
CUSTOMER CARE
Youlden's of Yorkshire is a trading name of Yorkshire Catering Ltd, Green Hammerton, York, YO26 8BP. If you have any questions about your order, please call us on 01904 593 531 or email youldensofyorkshire@gmail.com. We aim to reply within one working day.
PRIVACY & SAFETY
We only use your details to process and deliver your order, and to send our newsletter if you sign up. Payments are handled securely by our payment providers, and we never see or store your full card details. We never sell or share your information with anyone else.
WHOLESALE ENQUIRIES
We supply shops, venues and corporate customers with handmade chocolates and bespoke gifts. Please call 01904 593 531 or email youldensofyorkshire@gmail.com to discuss your requirements.
RETURNS
Because our chocolates are perishable food, we can't accept returns of opened or unwanted items. This does not affect your statutory rights. If your order arrives damaged or isn't right, please contact us within 48 hours of delivery with a photo and we'll replace it or refund you.